So eBay has removed the ability to leave negative feedback, finding themselves unable to manage abuse of this feature. IMHO really bad idea. I’ve already written about how not opening up their reputation system to the web was a huge missed opportunity. Now they are further kneecapping one of their largest assets.
How will negative transactions be dealt with? By direct conversation with customer service reps, meaning this data is now walled within a customer management system and not part of the internet ecosystem. They are shrinking back to a core business of onsite transactions (return to fundamentals?) but the larger play – reputation and transaction system for all web-based peer-to-peer transactions – remains the more interesting growth engine to me.
Unless I’m mistaken, buyers will still be able to leave negative feedback for sellers. In fact, this might improve the efficacy of the reputation system, since buyers will be able to give critical feedback without fear of retribution from sellers giving ‘revenge feedback’.
kevin is right – it’s not exactly what i understood – but i’d suggest it’s still a step backwards from a good, bi-directional reputation system
What I did with my eBay business is really simple, you see there is a city, state and federal law(s) that you as a eBay member can not and should not go against. What am I trying to say… Who cares about eBay comments and Power seller status, do your job honestly pay your bills to eBay, do not brake any law, meaning what you sell send it to the customer, pay you bills, and any time you get in trouble with eBay, pay your last bill and open another account. IT IS SO EASY. I never missed my first account neither did I missed my tenth account nor… I am right now probably on my fifteen account. I never brake any law all my bills are paid all my accounts are legally closed and all my other accounts did make me money. It is absolutely lay that people wont by from you because you don’t have high account status. 10 to 30 feedbacks are everything you need. Look, if you have 500 positives and 3 or 4 negatives you are suspicious by someones standards, if you have 30 positives you are absolutely 100% perfect. First things first, this new feedback rules will not fly for so long and in next year two or three all today’s existing rules will be changed 5 times. So don’t worry just open another account and don’t do nothing wrong. You know, god did not create eBay. Sellers and buyers created eBay, just because eBay have wrong leadership does not mean that you can not profit. Honesty honor and dignity are not created to be used specifically for eBay, it is just every day principals of how we live and what make us good husbands, brothers, parents …humans, all those rules you do not have to apply when dealing with eBay. You are the customer and they are just very expensive service TO YOU that you/me/us are paying, so you should create your own rule, and push eBay in to serving us for our money. That was/is my rule, and I am sticking by. Good look to you all…
I am selling on the eBay from (approximately) 2000/1, my first sales were just my garage junk and some stuff that I wanted to get rid of, such as old tools and bunch of old clothes. And it did work out; sometime I was getting buck or two for used shorts then sometime somebody paid $10 and then things evened out. Right? Well things get even better for me when I found wholesale place where I was purchasing stuff and selling it for a few dollars more. Over the period of time I saw incredible changes with eBay policies, from not being able to use your web page and email as a user name up to the what exactly you can say or do trough the comments and other communication ways, they are even applying to you as a user in which way to think and act, today (2008) eBay have more policies against sellers than US government have against all terrorist countries, it is simply amazing how some people can be so badly evil for control against someone, that this thirst and need for power overshadowing any democratic way of thinking living and existing. Several years ago I meet person who worked for eBay as a middle level executive, and the story that we heard from her are amazing. From higher management being totally discriminative against woman, African Americans, and other nationalities, to the stories about higher executives spending millions of dollars in to the mistresses, unnecessary luxuries and so on…Discrimination was totally pointed in to the eBay competition. Lets say that eBay wanted to get rid on someone (usually small auction site), they will find way openly and publicly how to do it, and then they will send lawyers specially trained on how to destroy those small companies. My eBay friend was always talking about how illegal activities that may be so illegal in another company are so open at eBay. Employees are definitely not so happy or they are just figured out how to deal with mafia stile management, and then you know…What I did with my eBay business is really simple, you see there is a city, state and federal law(s) that you as a eBay member can not and should not go against. What am I trying to say… Who cares about eBay comments and Power seller status, do your job honestly pay your bills to eBay, do not brake any law, meaning what you sell send it to the customer, pay you bills, and any time you get in trouble with eBay, pay your last bill and open another account. IT IS SO EASY. I never missed my first account neither did I missed my tenth account nor… I am right now probably on my fifteen account. I never brake any law all my bills are paid all my accounts are legally closed and all my other accounts did make me money. It is absolutely lay that people wont by from you because you don’t have high account status. 10 to 30 feedbacks are everything you need. Look, if you have 500 positives and 3 or 4 negatives you are suspicious by someones standards, if you have 30 positives you are absolutely 100% perfect. First things first, this new feedback rules will not fly for so long and in next year two or three all today’s existing rules will be changed 5 times. So don’t worry just open another account and don’t do nothing wrong. You know, god did not create eBay. Sellers and buyers created eBay, just because eBay have wrong leadership does not mean that you can not profit. Honesty honor and dignity are not created to be used specifically for eBay, it is just every day principals of how we live and what make us good husbands, brothers, parents …humans, all those rules you do not have to apply when dealing with eBay. You are the customer and they are just very expensive service TO YOU that you/me/us are paying, so you should create your own rule, and push eBay in to serving us for our money. That was/is my rule, and I am sticking by. Good look to you all…
Frankly I think you have missed the point – How many e bay users would rather leave positive feedback than risk their reputation as a credible buyer. Unscrupulous sellers would rather leave revenge feedback than deal with the actual matter at hand. It would appear that they consider it a personal attack – If I am not mistaken constructive feedback is the whole point of this system – To illustrate failings with a view of improving service for future customers??Where do we go from here?? We hope that feedback is used in the manner in which it is meant… Not as a Witch Hunt but as a constructive platform where people are able to improve customer service to a level that keeps buyers coming back and maps improvement for the seller.In brief, a good move not to reduce administration but to protect people who would like their voice heard without repercussion.
honestly this is one of the worst decission in the world, in what way we can express when someone screw us? “nice for making me spent some money in something totally useless.